Buyer's protection

Return and Refund

RaraMart assures the secure transaction that happens from this platform. If the product is defective or inaccurate, you can easily return the products you ordered. Please click return and refund menu in the order history and complete the process. If you get problem to do so, you can contact us at with your order ID. Our customer service will reply you within 24 hours.  

If you do not get the item even in 45 days, we refund your money. Complete the return and refund process or contact us.

Please note: To return the item, you should inform and ship back to us within 5 days from date of delivery. If it is lately informed, we are not obliged to move for return process. So, please inform us in time.

Data Privacy

We do not disclose any data you entered in our website to the third party. We have implemented a variety of security measures to protect the data when a user places an order. All data entered in our site are preserved.

Warranty and Security

When customer ordered items from our site but did not get delivered, we make full return to the the customer. Some items have warranty period. We will exchange or repair for such items if it did not work within the warranty period. All transactions in our site are secured.  

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